Yandex search via Live search add-on

The add-on is compatible with the entire cs-cart 4.x branch with such editions as CS-Cart, CS-Cart Ultimate, Multivendor, Multivendor Plus, Multivendor Ultimate. At the moment there is no information about any addon uncompatibility.

After success payment, your order will be automatically marked as Paid within a few minutes. Once order changed to Paid status - add-on License activation passed success and you will received an e-mail with confirmation the receipt of payment and a second e-mail with a  download add-on link. You can also download the add-on in our License Management section of our website. To install the add-on on your website, please follow these steps:

1. Download the latest version of the add-on on our website in the "License Management" section or via the link sent by e-mail.
2. Go to Add-ons → Manage Add-ons and in the gear button, select Manual Installation.
3. Select the downloaded file and complete the installation of the add-on.

Add-on installation is completed. To go to the add-on settings page, select the installed add-on in the top menu Add-ons → CS-Commerce add-on

To access notification management in the admin panel, go to the Add-ons → CS-Commerce add-ons section and select installed addon from the drop-down list.

The add-on have only 2 fields to configure:

• API key - enter the key received on Yandex Developer console and linked to yandex search .
• Search ID - Id of created search for your website on yandex account.

For more information on setting up search on the Yandex side, see the Yandex documentation

In some cs-cart  builds there are default addon Yandex export in YML format. If you are using cs-cart without this addon, we recommend our YML export add-on

After installing and configuring the "Yandex search" add-on, as well as a few hours after sending yml file for indexing to Yandex, to enable Yandex search inside the live search, you need to check the hooks in the live search settings in the Add-ons-> Cs-commerce Add-ons-> Live search add-on, then go to the For Developers tab and click on the list with the "get_products hook" field selected and select "Yandex search". Then we go down below and also select "Yandex search" for the before_response hook field. Save the changes, after which you can check the search operation.

At the time of development, we encountered two problems related to the indexing of goods by Yandex.

1. Search returns no results - Press the Enter button to go to the search results page. If there is no error message, then you need to wait a few hours before the search starts working, since it is likely that the product indexing has not been passed.

2. Filter by category does not work - You need to wait at least 5 hours after the main search for products starts working before the filter by category starts working correctly.

In order to have access to add-on upgrades, you must have an active upgrade subscription. If the subscription period has expired, you will only have access to upgrades released before the expiration date of your subscription. You can renew your upgrades subscription in the "License Management" section on our website.

The add-on supports instant upgrades via the CS-Cart Upgrade Center. The built-in CS-Cart Notification Center (bell) will notify you about new versions release of the add-on. Upgrades via Upgrades Center will allow you to switch to a newer version without losing add-on data and settings.

Before start an upgrade process, it is highly recommended to make a full backup of the site (database and files) of your store using the server or hosting methods. 

 Upgrade through the Upgrade Center

1. In the top menu, go to Administration → Upgrade Center;
2. In the gear menu, click "Refresh available upgrades"
3. Find and add-on on list of available upgrades and click the Download button and than Install button;
4. Follow all the instructions that will be shown during the upgrade process;
5. It is recommended to clear the CS-Cart templates cache after the upgrades are installed by deleting the var/cache folder on your server or adding the ctpl parameter to the address bar (example: https://domain.com/admin.php?ctpl).

Addon Reinstallation by uninstall old and install new:

Reinstalling an add-on means deleting the add-on's settings and data. Reinstallation will allow you to get a clean installation of the latest addon version. To reinstall the add-on with saving the add-on settings and data, please contact us via our Support Center to provide this service.

To completely reinstall an add-on without saving data, follow these steps:

1. Go to Add-ons → Manage add-ons and find the old installed add-on.
2. Click the delete button in the gear menu of the add-on.
3. Download the latest version of the add-on on our website in the "License Management" section.
4. Go to Add-ons → Manage add-ons and in the gear menu select Manual Installation. Select the previously downloaded file and complete the installation of the add-on.

The technical support of the add-on is already included in its price. Before contacting the support center, please make sure you are using the latest released version of the add-on. Old versions of the add-on are not supported by technical support.

To use our technical support, follow these steps:

1. On our support center site https://helpdesk.cs-commerce.com/, log in with your account;
2. Click on the "Create ticket" button;
3. Fill in all the required fields and create ticket (you will receive a confirmation email);
4. Expect a response from a specialist (a notification will be sent to your e-mail about the response) in accordance with the regulations of the technical support service.

If you have not received an answer within the time frame specified in the regulations, write us a message to the e-mail [email protected] with the subject of the ticket and we will try to resolve your issue as soon as possible.

Technical support via chat on the site, direct phone calls or e-mail letters is not provided. All help discuss goes through the support center. Carefully study the documentation for the add-on and the terms of technical support before creating a ticket. 

We recommend that you familiarize with the general restrictions:

1. Fragments of code or some files of an add-on may have a private (encoded) part. The coded part does not create problems on add-on customizations;
2. The add-on will work only on those domains that are specified in the user's license. If you try to use the solution the domains of which are not included in the license, the add-on will be automatically disabled;
3. Installing on local machines is not allowed by the licensing system. For the add-on to work on an additional domain (alias), specify this alias on the license management page. Up to three aliases are allowed per domain for testing and development purposes. You can change the main license domain yourself on the license management page.

To have possibility to add or change license domains and aliases, the upgrade subscription must be active. To change the license domain of an expired upgrades subscription, you must first renew your subscription.